Privacy Policy
Last updated: October 1, 2026
1. Data controller
Controller: Marta Montero Perez
Tax ID (NIF): 46698807K
Address: C/ Enginyer Algarra, 27, 17256 Pals, Girona, Spain
E-mail: info@fetinet.cat
Phone: +34 681 89 31 46
2. What data we collect and how
We collect the personal data you give us voluntarily through the Website's contact form. This data may include:
— Name and surname
— E-mail address
— Phone number
— Type of service requested
— Any other information you choose to include in your message
We do not collect browsing data for tracking or profiling purposes. The Website does not use analytics tools or tracking technologies.
To protect the form from automated messages (spam), when you send it the Cloudflare Turnstile service analyses technical data about your connection and browser, such as your IP address. This service does not use cookies and is not used to track you.
3. Purposes of processing
The personal data collected is processed for the following purposes:
a) To handle and manage your contact or quote request.
b) To keep in touch as needed to provide our services.
c) To send you commercial information about our services, only if you give us your explicit consent for this purpose.
d) To protect the contact form from automated messages and other abuse.
4. Legal basis for processing
The processing of your data is based on:
a) Your consent, given when you send the contact form (Article 6.1.a GDPR).
b) The controller's legitimate interest in responding to the requests received (Article 6.1.f GDPR).
c) The performance of a contract or pre-contractual measures, where services are contracted (Article 6.1.b GDPR).
d) The controller's legitimate interest in protecting the Website and the contact form from abuse (Article 6.1.f GDPR).
5. Retention period
Personal data will be kept for as long as necessary to handle your request and, afterwards, for the periods required by law. Specifically:
— Contact data with no contract: up to 12 months from the last communication.
— Data linked to contracted services: for the duration of the contractual relationship and 5 years afterwards (tax and commercial obligations).
— Data with consent for commercial communications: until you withdraw your consent.
6. Recipients of the data
Your personal data will not be passed on to third parties, except in the following cases:
— Legal obligation (requests from courts, tribunals or public authorities).
— Service providers needed for the Website to work: Google Cloud (hosting of the Website and storage of the form messages), Hostinger (e-mail) and Cloudflare (protection of the form). These providers act as data processors with the appropriate safeguards.
7. International transfers
The Website is hosted on Google Cloud (Firebase), on servers located in the European Union, where the messages sent through the contact form are also kept. Google LLC and Cloudflare, Inc. are companies based in the United States: any international data transfers that may occur are covered by the Standard Contractual Clauses approved by the European Commission and/or the EU-US Data Privacy Framework.
8. Your rights
You can exercise your rights at any time by writing to info@fetinet.cat or by post to the address above, enclosing a copy of your ID card or an equivalent identity document. Your rights are:
Access: the right to know whether we process your data and to obtain a copy of it.
Rectification: the right to correct inaccurate or incomplete data.
Erasure: the right to ask for your data to be deleted when it is no longer needed.
Objection: the right to object to the processing of your data on personal grounds.
Restriction: the right to ask for processing to be restricted in certain circumstances.
Portability: the right to receive your data in a structured format and to transmit it to another controller.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es if you consider that the processing of your data does not comply with current regulations.
9. Security measures
We have adopted the technical and organisational measures needed to guarantee the security of your personal data and prevent its alteration, loss, processing or unauthorised access, taking into account the state of the art, the nature of the data and the risks to which it is exposed.
10. Changes
We reserve the right to change this privacy policy to adapt it to new legislation or case law. If there are significant changes, we will let you know through the Website.